Privacy Policy
1. INTRODUCTION
Winchester & District Talking Newspaper Association (charity no. 1000177) is committed to
protecting your privacy and security. This policy explains how and why we use your personal
data, to ensure you remain informed and in control of your information.
This Privacy Notice applies to anyone that the Charity comes into contact with, including but
not exclusively; users of the service, volunteers, the general public, professional contacts.
Winchester Talking Newspaper asks its supporters to “opt-in” for marketing communications.
This means you’ll have the choice as to whether you want to receive these messages and
be able to select how you want to receive them (email, phone, or post).
You can decide not to receive communications or change how we contact you at any time. If
you wish to do so please contact the Charity by emailing info@winchestertalkingnews.com,
writing to the Chairman at 4 Chesil Street, Winchester, SO23 0HU or telephoning 01962
808085.
We will never sell your personal data and will only ever share it with organisations we work
with where necessary and if its privacy and security are guaranteed.
Questions?
Any questions you have in relation to this policy or how we use your personal data should be
addressed to the Chairman, Winchester & District Talking Newspaper Association, 4 Chesil
Street, Winchester, SO23 0HU.
2. ABOUT US
In this policy wherever you see the words ‘the Charity, ‘we’, ‘us’ or ‘our’ it refers to
Winchester & District Talking Newspaper Association.
3. WHAT INFORMATION WE COLLECT
We collect data you provide to us in the course of our usual operations. This includes
information you give when joining or communicating with us and could include details of how
you’ve helped us by volunteering or being involved with our campaigns and activities.
For example:
Personal details (name, email, address, telephone etc.) when you become a service
user or supporter;
Medical and next of kin information when you attend an event requiring this.
If you decide to donate to us then we will keep records of when and how much you give to a
particular cause.
How long we store information
How long information will be stored for depends on the information in question and what it is
being used for. We will regularly review what information we hold and delete what is no
longer required.
Information from third parties
We sometimes receive personal data about individuals from third parties. For example, we
may be contacted by someone on your behalf asking for you to receive recordings from us.
Your information may be shared with us by independent third parties when you have
indicated that wish to support the Charity with your consent (for example, JustGiving or
Virgin Money Giving). You should check their Privacy Notice when you provide your
information to understand fully how they will process your data.
Sensitive personal data
We do not normally collect or store sensitive personal data (such as information relating to
health, beliefs or political affiliation) about supporters and service users. However, there are
some situations where this will occur (e.g. information about your visual impairment). If this
does occur, we’ll take extra care to ensure your privacy rights are protected.
Accidents or incidents
If an accident or incident occurs on our property, at one of our events or involving one of our
volunteers then we’ll keep a record of this (which may include personal data and sensitive
personal data). We may also be required to share this with the appropriate statutory bodies.
Volunteers
If you are a volunteer then we may collect extra information about you (e.g. references,
criminal records checks, details of emergency contacts, medical conditions etc.). This
information will be retained for legal reasons, to protect us and you (including in the event of
an insurance or legal claim) and for safeguarding purposes.
4. HOW WE USE INFORMATION
We only ever use your personal data with your consent, or where it is necessary in order to:
comply with a legal duty;
protect your vital interests;
for our own (or a third party’s) lawful interests, provided your rights don’t override
these.
In any event, we’ll only use your information for the purpose or purposes it was collected for
(or for closely related purposes):
Marketing
We use your personal data to communicate with you, to promote the Charity and to help with
fundraising. This includes keeping you up to date with our news, updates, campaigns and
fundraising information. For further information on this please see Section 6.
Administration
We use personal data for administrative purposes. This includes:
receiving donations (e.g. direct debits or gift-aid instructions);
maintaining databases of our volunteers, service users and supporters;
fulfilling orders for goods or services (whether placed online, over the phone or in
person);
helping us respect your choices and preferences (e.g. if you ask not to receive
specific or marketing material, we’ll keep a record of this).
5. DISCLOSING AND SHARING DATA
We will never sell your personal data.
In general we will not share your data with any other organisation but for example, if you
register to attend an event being jointly organised by us and another charity we might share
information for the purposes that you have provided the data to us.
6. MARKETING
The Charity asks its supporters to “opt-in” for marketing communications; meaning the
services offered by our Charity including:
volunteering opportunities and how you can help;
appeals and fundraising;
our events, activities and local groups;
information about products, services and offers specifically relating to those with sight
impairment (our own, and those of third parties which may interest you);
leaving a legacy;
You have the choice as to whether you want to receive these messages and be able to
select how you want to receive them (post, phone, email).
You can decide not to receive communications or change how we contact you at any time. If
you wish to do so, please email info@winchestertalkingnews.com, write to the Chairman at
4 Chesil Street, Winchester, SO23 0HU or telephone 01962 808085.
Newsletters and magazines
Regular audio recordings are provided as a benefit to our service users. We send these out
to all our users (unless you specifically ask us not to) and you can choose to unsubscribe by
notifying us.
Fundraising
As a charity, we rely on donations and support from others to continue our work. From time
to time, we may contact you e,g. about an appeal or to suggest ways you can raise funds.
As with other marketing communications, we’ll only contact you specifically about
fundraising if you’ve opted into to receiving marketing from us (and you can, of course,
unsubscribe at any time).
7. YOUNG PEOPLE
At present none of the services we offer are aimed specifically or uniquely at young people.
8. KEEPING YOU IN CONTROL
We want to ensure you remain in control of your personal data. Part of this is making sure
you understand your legal rights, which include:
the right to confirmation as to whether or not we have your personal data and, if we
do, to obtain a copy of the personal information we hold (this is known as subject
access request);
the right to have your data erased (though this will not apply where it is necessary for
us to continue to use the data for a lawful reason);
the right to have inaccurate data rectified;
the right to object to your data being used for marketing or analysis; and
where technically feasible, you have the right to see personal data you have provided
to us which we process automatically on the basis of your consent or the
performance of a contract. This information will be provided in a common electronic
format.
Please keep in mind that there are exceptions to the rights above and, though we will always
try to respond to your satisfaction, there may be situations where we are unable to do so.
If you would like further information on your rights or wish to exercise them, please write to
the Chairman at 4 Chesil Street, Winchester, SO23 0HU or telephone 01962 808085.
Complaints
You can complain to the Charity directly by using the contact details set out above. If you
wish to make a complaint (including a complaint about fundraising activity) which does not
directly relate to your data protection and privacy rights, you can do so in accordance with
our charity’s complaints policy by emailing info@winchestertalkingnews.com.
If you are not happy with our response, or you believe that your data protection or privacy
rights have been infringed, you can complain to the UK Information Commissioner’s Office
which regulates and enforces data protection law in the UK. Details of how to do this can be
found at www.ico.org.uk.
9. COOKIES AND LINKS TO OTHER SITES
Cookies
Our website uses local storage (such as cookies) to provide you with the best possible
experience and to allow you to make use of certain functionality.
Links to other sites
Our website may contain hyperlinks to other websites. We are not responsible for the
content or functionality of any of those external websites (but please let us know if a link is
not working).
If an external website requests personal information from you (e.g. in connection with an
order for goods or services), the information you provide will not be covered by the Charity’s
Privacy Policy. We suggest you read the privacy policy of any website before providing any
personal information.
Social Media Sites
At present we do not operate any social media pages such as Facebook, Twitter, YouTube
and Instagram.
10. CHANGES TO THIS PRIVACY POLICY
We’ll amend this Privacy Policy from time to time to ensure it remains up-to-date and
accurately reflects how and why we use your personal data. The current version of our
Privacy Policy will always be posted on our website.
